Frequently Asked Questions
The simple answer is: If you like our photography, then you should hire us. We love to work with people, who love the type of photography we are doing. We believe that this is the only right reason, why you should hire your photographer. Other reasons for hiring a photographer can lead to misunderstandings, tension or disappointment from the results of the shoot.
We guarantee the images from your event will be ready to view via an online gallery within 30 days. From here you can download social media images straight away for online sharing.
As much as we would love to do this for you, quality work takes time. We cull and edit the images in order of dates when photographed.
Yes, we do. All the files which have been selected through the culling process are corrected by hand and include colour correction, white balance, exposure, clarity, contrast and fill light adjustments before uploading to your online gallery.
Our retouching is only available on print orders and includes the removal of facial shine, soften wrinkles, simple stray hairs, skin blemishes, whitening of teeth, brightening of eyes and dodge and burn for light balance. Plus any complicated changes such as braces, scars, mole, tattoo or freckle removal, glass glare removal, face, hair or eye swaps, solid background replacement or colour change, liquifying (changing face, neck or body shape), gradients, cloning, removal of objects.
No, raw, unedited files are not available for viewing or purchase.
No. The files which have not been selected are duplicates or near-duplicates, eyes-closed, flash did not fire, a person walked in front of the camera, unflattering images, or out-of-focus images. We will not edit and deliver every exposure taken, only the files that meet our minimum and above standard. Files which are not selected are not archived, therefore aren't available.
Salava Photography is the copyright owner of the images from your event. Subject to the payment of the total price, we will grant you a royalty-free perpetual non-exclusive licence for limited reproduction rights to the images for non-commercial use. You may not retouch or otherwise alter the photographs. Unless specifically agreed between you and us, we may use any images for competitions, advertising, marketing or promotion.
Put your request in writing at the same time as returning our booking form and we will respect your request and revoke our right to use any images from your event in our marketing.
Yes, we love getting to know new places - anywhere! (Travel/Accommodation fees apply)
No. We are not good at doing videos. We are putting 100% effort and passion into one service (photography) rather than split our focus in half. We can direct you to our recommended videographer.
Yes, our business has Public Liability Insurance. We can provide a copy to your venue on request.
There are many places where a photography permit is required. Without the permit, we can be asked to leave the location or even face a penalty. We will happily organise the permit for you on request however it is your obligation to pay any shooting fees, permits or penalties for your shoot location.
We have been together as a couple since 2012. We have been photographing together since 2017. Business name Salava Photography was registered in July 2018. Rochelle, however, has been connected with photography since her childhood, which you can read here.
To hold your date we need a 30% non-refundable booking fee and a signed copy of our booking form at the same time. A date without a booking fee and signed form are unsecured and open to all client enquiries.
We accept the following payment methods:
- Online Bank Transfer
- Direct Debit
- Credit Card
- Buy Now, Pay Later - this option is available for approved applicants
Yes, we have a 14-day cooling-off period.
We can have Skype or Zoom chat before you book - either way, we never accept a booking without at least speaking on the phone first. We believe that both sides should have a good chance to find out if we are a good fit for each other.
No, we can not replicate another photographer's work. If you like another photographer's style more, that's a great reason to give him a call. We can take inspiration for some shots, however, each photographer is different and two photographs of the same subject taken by two different people will never match.
English is the standard however if you need Czech speaking photographer in Sydney, Jan will be the person to talk to.
Don’t see an answer to your question here? Get in touch and we’ll be happy to answer it.